Conditions d’utilisation

BOPMAN

About BOPMAN

BOPMAN is operated by Huzhou Bopman Wood Flooring Co., Ltd., a wood flooring manufacturer in Huzhou, Zhejiang, China. These terms describe our website and project enquiry process for designers, builders, project buyers, distributors and brand partners.

Enquiries, quotations and order confirmation

The website is a product catalogue and enquiry platform. Submitting an enquiry, requesting samples or adding products to a project list does not place a production order. Product availability, technical feasibility, quantity, pricing, currency, payment arrangements and quotation validity are confirmed in writing. Production proceeds under the accepted written quotation, approved specification and order confirmation.

Samples, drawings and specifications

Confirm the species, construction, dimensions, wear layer, grade, pattern, joint profile, colour and finish required for the selected product. Wood naturally varies in colour and grain. Photographs and design visualizations help communicate a direction; the approved sample, agreed appearance range, drawings and written specification establish the order requirements. Installation and technical suitability are reviewed for the intended use and destination.

Changes and cancellation

Send requests to change or cancel an order in writing. We review the approval and production stage, materials already committed, work completed and effects on the schedule. Any agreed change, charge, credit or cancellation arrangement is confirmed in writing before implementation. A change or cancellation request does not replace the separate review of a manufacturing quality concern.

Production, delivery and packaging

Sample preparation, design development, manufacturing and transport schedules are confirmed separately. Carton quantity, coverage, dimensions, net and gross weights and pallet configuration are documented for the selected specification. The order confirms destination, delivery terms, freight, insurance, duties, taxes and any responsibilities for customs clearance.

Quality and after-sales support

BOPMAN reviews manufacturing quality concerns through the after-sales process. Warranty duration and scope, notification requirements, inspection arrangements, remedies and cost responsibilities follow the written quotation, applicable product documents and accepted order. No fixed warranty duration or blanket exclusion is created by this page.

Order documents and applicable rights

Read these website terms together with the accepted quotation, specification and order documents. If details require clarification, contact us before approving the order. Nothing on this website excludes rights or obligations that cannot lawfully be excluded. Governing law and dispute arrangements, where required, are confirmed in the accepted order rather than inferred from the customer’s location.

Contact

For project, order or policy questions, email Andy@bopman.com or contact WhatsApp +86 13818381926. See our Packaging & Delivery and After-sales Support pages for the relevant process.